GENERAL NEWS

 

 

Katz Baskies LLC Represents Interactive Response Technologies in Merger with CCT Group

 

In March 2010, Katz Baskies LLC represented client Interactive Response Technologies, Inc. (“IRT”) in its business merger with CCT Group Limited.  The business combination creates a world-class contact center & BPO organization with state-of-the-art on-shore, off-shore and near-shore capabilities delivered by facilities in the United States, Philippines, and Panama.

Working in concert with IRT’s investment bankers – Robert W. Baird & Co. - Thomas O. Katz, founding partner of Katz Baskies LLC, led the representation of IRT in the process of the merger, handling all aspects of the negotiation from the initial overtures to due-diligence through closing.  Mr. Katz coordinated all aspects of the corporate and tax planning for the transaction. The transaction was complex from both a corporate and tax perspective, as it involved a "forward subsidiary merger" of an S corporation having numerous shareholders.

The combined entity oversees nearly 6,000 professionals, operating across the globe, and represents a well-diversified, blue-chip base of Fortune 100 clients and partners.

Founded in 1993 and headquartered in Ft. Lauderdale, Florida, IRT is a leading provider of state-of-the-art contact center & BPO services. IRT has facilities in the states of Florida, Texas, and Oklahoma, and employs 2,700 contact center professionals. IRT's customers are Fortune 100 companies in the financial services, telecommunications, healthcare, insurance, retail, transportation, utility, and education industries, all of whom leverage IRT's technology and human resource leadership to deliver value-added solutions and services. IRT's service offerings include customer service, sales, technical support, customer loyalty and retention, acquisition and business-to-business programs.

CCTG is a holding company focused on a portfolio of BPO and contact center investments around the globe, with its majority investor being funds advised by HSBC Private Equity (Asia) Limited ("HPEA"). A division of HSBC Group's global private equity business, HPEA is one of the most experienced private equity groups in Asia having invested more than $1 billion in approximately 100 companies over the past fifteen years.